Privacy Policy

1. Introduction

InstaFix is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

2. Information We Collect

• Personal details such as name, phone number, and email
• Service address and device information
• Technical data such as IP address and browser type
• Service history and repair details

3. How We Use Your Information

• To process service bookings and assign technicians
• To communicate updates and customer support
• To improve service quality and user experience
• To prevent fraud, misuse, and security threats

4. Data Security

We use industry-standard secure systems, encryption, and restricted access protocols to protect your data. While we take strong measures, no system is completely secure.

5. Device Data & Privacy

Our technicians do not access personal files unnecessarily. Customers are strongly advised to back up data before service. InstaFix is not responsible for data loss during repairs.

6. Cookies & Tracking

We use cookies to improve website performance and user experience. You can manage or disable cookies via your browser settings at any time.

7. Third-Party Services

We may use trusted third-party tools for payments, analytics, and communication. These providers operate under their own independent privacy policies.

8. Data Sharing

We only share data with authorized technicians, payment providers, or legal authorities when required. We do not sell your personal data to third parties.

9. Data Retention

Your data is stored only as long as necessary for the fulfillment of services, legal compliance, and ongoing support.

10. Your Rights

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your information
• The right to withdraw consent at any time

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

12. Policy Updates

We may update this policy periodically. Continued use of our services after updates signifies your acceptance of the revised terms.

13. Contact Us

For any questions regarding this Privacy Policy, please contact us through our official support channels on our website.